Responsible Gaming
Gambling Should Be Entertainment
At Vegas Stars Casino, we believe gambling should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Please gamble responsibly and within your means. Set limits, stick to them, and remember that the house always has an edge.
Age Verification
Vegas Stars Casino is only available to players aged 18 years or older in New Zealand. We are committed to preventing underage gambling and protecting young people.
By accessing our platform, you confirm that you are of legal gambling age in your jurisdiction and that you are not excluded from gambling under any applicable laws.
Warning Signs of Problem Gambling
If you recognize any of the following signs, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding or being secretive about your gambling activities
- Gambling with money needed for essentials (rent, food, bills)
- Spending more time or money gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to cut back or stop gambling
- Borrowing money to fund gambling
- Neglecting family, work, or personal responsibilities
- Lying to family or friends about gambling activities
- Using gambling to escape stress, anxiety, or sadness
If you've experienced any of these signs, please reach out for support immediately.
Self-Help Tools & Controls
Vegas Stars Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose
- Reality Checks: Receive reminders about how long you've been playing and how much you've spent
- Time-Out: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from our platform
To access these tools, contact our customer support team or visit your account settings. Use them proactively to protect yourself.
Support Organizations & Resources
If you're struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation – Free confidential helpline and counselling services across New Zealand
www.pgf.nz - Gambling Helpline (1800 654 655) – 24/7 support service
Free phone: 0800 654 655
International Resources
- GamCare (UK) – Free gambling support and counselling
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Counselling and support services
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Resources and research
www.responsiblegambling.org - National Council on Problem Gambling (USA) – 1-800-GAMBLER helpline
www.ncpgambling.org
If You Need Help, Take Action Today
Problem gambling is treatable. Seeking help is a sign of strength, not weakness. Many people have successfully recovered with professional support.
Whether you're experiencing mild concerns or severe difficulties, confidential help is available right now:
- Call the Problem Gambling Foundation helpline: 0800 654 655 (24/7, free, confidential)
- Visit www.pgf.nz for counselling and resources
- Talk to your GP or a mental health professional
- Reach out to family or trusted friends for support
You're not alone. Help is available now.
Vegas Stars Casino is committed to promoting responsible gambling and protecting our players. If you have questions about our responsible gaming policies, please contact our support team.